We’re always listening.

We welcome your feedback and complaints and see them as an important part of helping us learn and improve. Whether something went well or something did not feel right, we want to hear from you. This form can be used by anyone and can be completed anonymously. You do not need to provide your name or contact details unless you would like us to respond. All feedback is treated with care, respect, and confidentiality.

Once submitted, the form is not stored on the website. All feedback is sent directly to our HR and Compliance Lead so it can be reviewed and followed up appropriately. If you would prefer not to use this form, you can contact us by email at hello@theenergy.au or send written feedback by post to: Unit 5, 2–4 Ure Court, Buderim QLD 4556.

If your concern is urgent or involves immediate safety, please contact emergency services on 000. For support or to make a complaint to the NDIS Quality and Safeguards Commission, you can visit their website or call 1800 035 544.