Who we support Intellectual disability
Intellectual Disability Support in the Sunshine Coast
Support built around the person, not the diagnosis. Community access, in-home help and social work, at a pace you set.
The person first
Intellectual disability covers a very wide range of people, and the label tells you almost nothing about what someone enjoys, what they are good at, or what a good week looks like for them. So we start with the person.
Support is practical: getting out, building skills, keeping a routine, being part of things. It is delivered by the same worker each time, because familiarity is what makes it work, and it is explained in whatever way makes sense to you.
Family and supporters are involved at the level the person chooses. Their voice is in every plan, in their words.
How it usually runs
- Planning
- With the person, in words they choose
- Worker
- The same person, matched for fit
- Pace
- Theirs. Skills built over time, not on a timetable
- In your plan
- Core supports and Capacity Building where funded
What support can look like
Led by what the person wants to do.
Community access
Getting out to the things they enjoy, with someone alongside for as long as they want.
Daily living
Cooking, money, travel, routines: building independence one skill at a time.
In-home supports
Personal care and household help from a worker who knows the home.
Social
One to one, or our small Coffee and Games group, where everyone is known.
Work and study
Support around a job, a course, or the steps towards one.
Social work
Assessment, reports and case management, in plain language.
Where we work
Across the Sunshine Coast and Moreton Bay
The same team and the same approach wherever you are. If you are just outside these areas, ask us. We will say yes or no.
Respect
Nothing about you without you.
Decisions are made with the person, explained in a way that makes sense, and never rushed.
- Plans written in the person’s own words
- The same worker, introduced first
- Family involved as the person chooses
- Skills built at the person’s pace
Questions about intellectual disability support
Can the person choose their own worker?
Yes. They meet the worker first, and if it is not a fit, we change it. Matching matters more than availability.
How do you communicate complex things?
In whatever way works for the person: plain language, pictures, taking it slowly, involving a supporter. We ask how they like information and we keep to it.
Do you support adults?
Yes. Adults with intellectual disability are a large part of who we support, and independence looks very different at 40 than at 18.
Can you work with the family or guardian?
Yes, at the level the person chooses. Where there is a guardian we work with them, and the person’s own voice is still in the plan.
Tell us about them, or about yourself.
What you enjoy, what you want to do. That is where we start.