Supports Transport
NDIS Transport and Travel Support in the Sunshine Coast
Getting to appointments, work, study and the things you want to do. In a worker’s vehicle, or on public transport as a skill you are building.
Getting there is half the barrier
A lot of what stops people doing things is not the thing itself, it is the trip. No licence, no car, a bus route that does not go there, or anxiety about the trip. Transport support removes that barrier, either by driving you or by building the skill to get there yourself.
It usually sits inside community access or daily living support and not as a separate service: the worker who takes you to the appointment is the worker who supports you through it.
How it is funded depends on your plan. Some plans include a transport allowance; some fund the worker’s time and travel under community access. We work out which applies before the first trip so there are no surprises.
How it usually runs
- Driven
- In a support worker’s insured vehicle
- Public transport
- Travelling with a worker, as a skill you are building
- Costs
- Worked out with you before the first trip
- In your plan
- Transport funding, or Core supports, depending on your plan
Where people go
Anywhere. These come up most.
Appointments
Medical, therapy, NDIS meetings. Getting there, and support through it if you want it.
Work and study
The regular trips that make a job or a course possible.
Community access
Outings, groups, the shops, the beach. The trip is part of the support.
Coffee, games and community
Our free weekly group. Ask about transport if getting there is the problem.
Travel training
Learning the bus, the train, the route, so that eventually you do not need us.
Family and friends
The visits that drop away first when getting there is hard.
Where we work
Across the Sunshine Coast and Moreton Bay
The same team and the same approach wherever you are. If you are just outside these areas, ask us. We will say yes or no.
Clear costs
No surprises on the invoice.
Transport costs under the NDIS are specific and we tell you the arrangement before anything is booked.
- Insured vehicles and licensed workers
- The cost arrangement agreed in writing first
- Travel training if you want to get there yourself
- The same worker who supports you at the other end
Questions about transport
Do you provide transport on its own?
Usually it is part of community access or daily living support: the worker drives you and supports you at the other end. Transport alone, with no other support, depends on your plan and we will tell you whether it works.
What does it cost my plan?
It depends on how your plan funds transport. Some include a transport allowance; some fund the worker’s time and per-kilometre travel under Core. We work out which applies before the first trip and put it in writing.
Can I learn to use public transport instead?
Yes, and for a lot of people that is the goal. A worker travels with you until the route is familiar, then steps back.
Are your workers’ vehicles insured?
Yes. Workers who transport participants have appropriate insurance and a current licence, and we verify both.
Where do you keep not getting to?
Tell us. We will work out the trip.