For support coordinators Registered NDIS provider
For support coordinators: NDIS referrals in the Sunshine Coast
Capacity, catchment and turnaround. Everything you need to decide whether to refer, on one page, without ringing to find out we are full.
Taking referrals
In-home supports, community access, social work and case management.
Same business day
Every referral gets an answer the same business day, including the ones we cannot take.
Sunshine Coast & Moreton Bay
Caloundra, Nambour and the coast; Caboolture, Morayfield and North Lakes through Moreton Bay.
Plan and NDIA managed
Plus Queensland Child Safety funded work, which most providers in this region do not hold.
What we are good for.
Participants who need substantial, consistent hours and the same worker across them. That is the thing we have built the roster around, and it is the thing we are worth referring for.
Households where Child Safety and the NDIS are both involved. We hold funding from both, so the family is not managing two providers who never speak to each other.
Plans that need a qualified social worker, not more support hours: assessment, advocacy, reports, safety planning.
What we are not.
We are not the right referral for short one and two hour shifts scattered across a week. We will say so.
We do not currently provide support coordination, so there is no conflict in referring to us for direct supports.
If a participant needs something outside what we do, you will hear that on the day. We will not sit on a referral to look available.
How a referral runs
You send it
Email, phone or the form. Plan dates, funding management, hours sought and anything we should know before we meet the person.
We answer the same day
Yes, no, or a date. If it is a no, you get a reason you can act on.
We meet the participant
No cost, no obligation, at home or wherever they are comfortable. They decide whether to go ahead, not us.
You get one contact
One practitioner who knows the case, not a general inbox. Service agreement and start date confirmed in writing.
Where we work
Across the Sunshine Coast and Moreton Bay
The same team and the same approach wherever you are. If you are just outside these areas, ask us. We will say yes or no.
Send a referral, or ask about capacity.
If the answer is no, you will have it the same business day.