NDIS provider Moreton Bay

NDIS Support Across Moreton Bay

Community access, in-home support and social work across the northern Moreton Bay corridor, from Caboolture to Bribie Island.

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1300 410 145
A group outing in the community

Caboolture to Bribie, and the corridor between

We cover the northern part of Moreton Bay: Caboolture, Morayfield, Burpengary, Narangba, Elimbah, Beachmere, Ningi, Sandstone Point, Bongaree, Deception Bay and North Lakes. Further south than that, ask and we will tell you whether it works.

The team is the same one that works the Sunshine Coast, led by a Master of Social Work, and the approach is the same too: a worker who stays, hours that fit your week, and no service we cannot deliver properly.

Where we can, we roster workers who live in the area, so the person turning up knows the local places and is not spending your hours on the highway.

The basics

Status
Registered NDIS provider
Areas
Caboolture, Morayfield, Burpengary, North Lakes, Bribie Island and around
Availability
Taking new participants
Callback
Within one business day

What we deliver in Moreton Bay

The same three supports as everywhere else, delivered by people who know the area.

Community access

Outings, groups, classes and the practical errands, across Caboolture, North Lakes and the coast.

In-home supports

Personal care, household help and daily routines with a worker who stays.

Social work

Assessment, case management and reports, led by a Master of Social Work.

Local workers

Wherever we can, workers who live in the area.

Coffee, games and community

Our free weekly social group. Ask us about transport if you are coming from Moreton Bay.

Honest capacity

If we cannot staff your area at the hours you need, we say so before you sign anything.

Where we work

Across the Sunshine Coast and Moreton Bay

The same team and the same approach wherever you are. If you are just outside these areas, ask us. We will say yes or no.

Getting started

The first call is with a person, not a form.

Tell us where you are and what you need, and we will tell you within a day whether we can do it.

  • Named workers, introduced before they start
  • Shifts long enough to get something done
  • Support in the home and out in the community
  • Reports a coordinator can use
Talk it through

Who can get NDIS support in Moreton Bay

The NDIA decides who is eligible, not a provider. To apply you need to meet an age test, a residence test and a disability test. In short:

  • Younger than 65 on the day you apply
  • An Australian citizen, permanent resident, or Protected Special Category visa holder
  • Living in Australia and spending most of your time here
  • One or more impairments likely to be permanent, that substantially affect daily life

There is a separate early childhood approach for children younger than 6 with developmental delay and children younger than 9 with disability, and an early intervention pathway for people whose supports now would reduce what they need later.

If you already have a plan, none of this applies to you and you can skip straight to asking whether we have capacity. If you are not yet in the scheme, we can tell you what the process looks like, but we cannot approve access and neither can anyone else selling you a service.

Source: NDIS eligibility requirements, checked September 2026

Which NDIS budget pays for support

In-home support and community access are paid from Core Supports, under Assistance with Daily Life and Assistance with Social, Economic and Community Participation. Core is the most flexible part of a plan, so hours can usually move between those two as your week changes.

Social work is different. It normally comes from Capacity Building, under Improved Daily Living, and that money is tied to its category. It cannot be moved across to Core, which is worth knowing before you commit to anything.

The NDIA sets the maximum rates, not us. They change with the day of the week, the time of day and the type of shift. Where a worker drives you, travel time and a per-kilometre amount are claimed under the same rules, and you get the figures in writing before the first shift.

  • Core Supports for in-home help and community access
  • Capacity Building, Improved Daily Living, for social work
  • Registered, so agency managed plans can use us too
  • Rates, travel and cancellation terms in writing before anything starts

Source: NDIS Pricing Arrangements and Price Limits and the NDIS Commission provider register, checked September 2026

Suburbs we cover in Moreton Bay

Moreton Bay has its own workers, so a worker covering Caboolture or North Lakes is not driving down from the Sunshine Coast. If your suburb is not listed it is still worth asking.

  • Caboolture
  • Caboolture South
  • Upper Caboolture
  • Morayfield
  • Burpengary
  • Narangba
  • Elimbah
  • Wamuran
  • Bellmere
  • North Lakes
  • Mango Hill
  • Griffin
  • Murrumba Downs
  • Kallangur
  • Dakabin
  • Rothwell
  • Deception Bay

Getting started

How to start NDIS support with us

  1. Tell us what you need

    Call 1300 410 145 or send an enquiry. We answer every enquiry within one business day, and the person who answers has done the work.

  2. We check what we can staff

    We go through your plan, the hours and the days. If we can cover it we say so and name the worker. If we cannot, we say that on the same call.

  3. Meet the worker, then start

    You meet them before their first shift, with no obligation either way. Rates, travel and cancellation terms are in writing before anything starts.

Reviews

What people say on Google

Reviews are collected and published by Google, not by us, so you are reading them where they were left.

Read our reviews on Google

Questions about Moreton Bay

Do you really cover Moreton Bay, or is that a Sunshine Coast team travelling down?

Both. The office is in the Sunshine Coast and we roster local workers wherever we can. The corridor from Caboolture to Bribie is inside our normal range; Redcliffe and further south we assess case by case.

Is travel time charged?

Only where the NDIS rules allow it and only what is incurred. We tell you the arrangement before the first shift.

Can I use the Coffee and Games group from Moreton Bay?

Yes. Ask us about how to get there. For some people the trip is part of the community access.

What if I am on the edge of your area?

Ask. We would rather tell you no than roster someone who cannot get to you reliably.

Which part of my plan pays for this?

In-home support and community access come from Core Supports. Social work usually comes from Capacity Building, under Improved Daily Living. Bring your plan to the first call and we will read the budget page with you.

Can I use you if my plan is agency managed?

Yes. We are a registered NDIS provider, so agency managed, plan managed and self managed plans can all use us. Our registration is on the NDIS Commission’s public provider register.

What checks do your workers have?

A current NDIS Worker Screening Check and the NDIS Worker Orientation Module, plus a Blue Card for anyone supporting a child or young person. We verify all of them ourselves.

Do you do SIL, plan management or behaviour support?

No to all three. We deliver in-home support, community access, case management and social work. Where you need something else, we will name a provider who does it properly.

How do I know you can staff my hours?

Ask us on the first call and we will answer straight. We do not take a referral we cannot staff, and we do not add people to a waitlist and hope.

Somewhere between Caboolture and the island?

Tell us where, and we will tell you what we can do.

Make an enquiry