Moreton Bay · Registered NDIS provider
NDIS provider in North Lakes
Registered NDIS provider in the Sunshine Coast, led by qualified social workers, built for people who need consistent hours and a worker who stays.
What we do in North Lakes
In-home supports
Personal care, help around the house and the ordinary weekday routine, in your own home in North Lakes.
In-home supportsCommunity access
Getting out to the lake circuit and the leisure centre, and to the places you already want to be.
Community accessSocial work
A qualified social worker for the parts of a plan that need a practitioner, not a roster.
Social workWhat a week of support looks like in North Lakes
Most plans we pick up here mix time at home with time out of it. A typical week is a few in-home shifts covering personal care, the washing, the shopping and the parts of a routine that are hard to start on your own, plus one or two longer community access shifts that get you out to the lake circuit and the leisure centre.
The support is delivered in your own home and around North Lakes. We do not run a centre or a day program, and we do not deliver Supported Independent Living. What sits outside what we do well, we refer on, and we name someone.
- Longer shifts, so there is time to do the job properly
- The same worker each week wherever it matters to you
- In-home and community hours in one roster
- A straight answer on what we can staff, on the first call
Getting around North Lakes
North Lakes station has two platforms and puts Brisbane within reach by train. The suburb is spread out and built around its road network, so getting between home, the shops and an appointment is usually a driving job, not a walking one.
Workers travel to you. Appointments that need a car, including Westfield North Lakes and the health precinct on Anzac Avenue, are part of the support, not an extra you arrange separately. Where a worker drives you, their travel time and a per-kilometre amount are claimed against your plan under the NDIS pricing rules, and we will explain what that looks like before we start.
We work across Moreton Bay, so a worker who covers North Lakes is not driving in from another region and arriving late.
Coverage
Suburbs we cover around North Lakes
Coverage depends on where our workers live, so if your suburb is not listed it is still worth asking.
- North Lakes
- Mango Hill
- Griffin
- Murrumba Downs
- Kallangur
- Dakabin
- Rothwell
- Deception Bay
Support coordinators and LACs placing someone in North Lakes can go straight to our coordinator page for capacity and referral details. We do not take a referral we cannot staff.
Questions about support in North Lakes
Do you cover Mango Hill, Griffin and Murrumba Downs?
Yes, along with Kallangur, Dakabin, Rothwell and Deception Bay. Tell us the street and we will confirm it on the call.
Is North Lakes far enough south that you send a Sunshine Coast worker?
No. Northern Moreton Bay has its own workers. A worker covering North Lakes is not driving down from Nambour and arriving late.
How quickly can support start in North Lakes?
It depends on what you need and when. We answer every enquiry within one business day and tell you what we can staff. We do not add you to a waitlist and hope. If we cannot cover it, we will say so.
Do I need to be plan managed or self managed to use you?
No. We are a registered NDIS provider, so an agency managed plan can use us as well. Registration is a matter of public record on the NDIS Commission’s provider register if you want to check it.
Will I get the same worker each week?
That is what we build the roster around. We hire for substantial, ongoing hours so the same person can keep coming, and if that person is sick we send someone who has met you and read your notes wherever we can. If neither is available we call you.
Where we work
Across the Sunshine Coast and Moreton Bay
The same team and the same approach wherever you are. If you are just outside these areas, ask us. We will say yes or no.
Supporting someone in North Lakes?
Tell us what you are looking for. If we cover it we will say so, and if we do not we will say that instead.